Tag: Psychology

Product Management

Don’t Believe Your Own Hype

There’s always a ton of hype that we create surrounding our products.  Sales positions the product as the best option for prospects and existing customers; marketing spins our features and benefits so that we sound like the best thing since sliced bread; and our CEOs and internal cheerleaders are constantly optimistic about the future, the […]

Best Practices

Listen Twice as Much as You Talk

There’s a classic aphorism used in discussions about listening and communication that’s important for every Product Manager to think about when engaging with customers, prospects, or even stakeholders and developers: We have two ears and one mouth, so we should listen twice as much as we speak. I know, it sounds pithy and trite, but […]

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