Month: November 2015

Product Management

Becoming a HiPPO Hunter

This is the second in an ongoing series of blog posts originally published on the UserVoice Product Management blog. There’s no Product Manager alive who hasn’t spent time dreading a HiPPO attack; the sudden derailing of well-laid plans by a management or executive-level stakeholder who insisted that their direction was the right one simply because it was […]

Product Management

Solving the Mystery of Latent Customer Needs

The single most powerful tool that Product Managers have to make products that amaze and delight their users is to figure out what problems their customers have that they don’t even realize are causing them pain.  Most people didn’t understand the benefits of 1,000 songs in their pocket when Apple first introduced the iPod back in […]

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