For a term that’s so well-established in our profession and so widely used, it always surprises me when people abuse and misuse the concept of Minimum Viable Product (or “MVP”). It seems like such a fundamentally simple and clear concept, but often in practice it gets all wrapped up around the axles of internal struggles, until […]
Why is Change So Damn Hard!?
One of the primary things that Product Managers are constantly working on is change — changing the way people view our customers, changing the way our customers view our product, changing the culture of our company to be more agile, changing peoples’ minds about what’s important and what’s not…the list goes on and on. And, […]
The Dangerous Myth of “Consensus”
As Product Managers, we’re often involved in making decisions and driving others to decisions that need to be made — sometimes dragging them kicking and screaming toward the future. And in doing so, there’s often an undercurrent of “reaching consensus” that runs through discussions and permeates meetings comprised of varying people with a wide breadth […]
PM 101 – Working With Service Teams
It’s been awhile since I’ve posted one of my “PM 101” articles, so I figured with 2017 just kicking off now is as good a time as ever! Past articles have focused on marketing, sales, and design teams, but this time I want to focus on service teams. These types of teams are your integration specialists, […]
The Challenges of Predicting Future Behavior
One of the ongoing challenges that we face as Product Managers is that we’re primarily charged with predicting customer and user behavior. We’re constantly asked to come up with new ideas, new features, and new designs that we “know” will delight our users, or at the very least satisfy them. But the fact is, predicting human […]
Five New Resolutions for PMs in 2017
A couple years ago, shortly after I launched the blog, I posted my first New Year’s Resolutions for Product Managers, which was a big hit. Somehow it slipped my mind to update it for 2016, but here I am with an update as we roll into the new year…one as full of uncertainties as it […]
2016: The Year in Review!
Here we are at the end of another year — I honestly can’t believe that 2017 is just around the corner!! Over the past year I’ve had the pleasure of engaging with all sorts of new folks, provided some mentoring to new and experienced Product Managers, taught a couple classes at General Assembly, and even started work […]
Leading Through Influence: Identifying Fellow Influencers
We’re often told that Product Managers “lead through influence” — that we don’t generally have the direct authority to get things done, but rather do so through convincing others of the best option available from the myriad choices they have. The bad news is, that’s really damn hard. The good news is, we’re not alone — […]
Five Things a Product Manager Should Be Thankful For – 2016 Edition
It’s become an annual exercise here at The Clever PM to create a list every year of the five things that Product Managers should be thankful for — it started the first year, continued into the second year, and is now rolling into the third year as your go-to source for tips, tricks, and hacks […]
“Humans Are Hard…”
Never have I heard a better description of the challenge that faces Product Managers than a quote that I overheard at this year’s ProductCamp Seattle — “Humans are hard…” spoken by none other than my fellow General Assembly Product Management instructor Tricia Cervenan, as part of a panel discussion. Those simple words struck a chord with […]
INVEST in Your User Stories!
I’ve touched on User Stories on several occasions, my favorite being Why Your User Stories Suck! Today I’m here to share with you a very common, yet very commonly overlooked, way to check each and every User Story on your backlog to see whether or not it’s really “ready” for your Dev teams. One of […]
What Can a PM Learn From Gaming?
While Product Management might be my career of choice, my primary hobby of choice has to be gaming. I’ve been playing games in one form or another for as long as I can remember — tabletop games, video games, role-playing games…you name it, I’ve played some permutation of it in my life. As I’ve grown […]