One of the challenges that we have as Product Managers is managing our own career trajectories while at the same time running the products that we are tasked with keeping alive and breathing. A wise mentor once told me that we’re all consultants in this day and age, and that we should be sure that […]
Saying No Without Saying No
One of the biggest challenges that many new product managers face is that they want to make sure that they’re making a good impression on their stakeholders, and they don’t want to say “no” to any request coming in. They don’t want to be viewed as a blocker of progress or as an unsympathetic ear […]
Being an Agent of Change
One of the most important parts of being a Product Manager is becoming an agent of change in your organization. Unless by some absolute miracle you’re working for a company that has everything figured out, has no conflicts at all, and is able to go from theory to strategy to tactics to release smoothly every […]
How to Be Successful as a Non-Technical Product Manager
There seems to be a strong bias in many large companies toward assessing a product manager’s ability to perform based as much (if not more) on their technical ability, background, and knowledge as their real-world, market, and user experience. To me, this is an entirely backward way of approaching the problem, as the entire purpose […]
Pulling Yourself Out of the Fires
If you’re like most Product Managers, you find yourself constantly struggling to manage incoming priorities, especially when there are problems that directly impact your clients, customers, and ongoing plans. It’s way too easy to wind up getting caught up in the constant firefighting efforts that happen on a day-to-day basis, and extricating yourself from the […]
Improving Your Relationship With Sales & Marketing
The relationship between Product Management and the Sales and Marketing teams in some companies can be unnecessarily strained. Often, this shows itself in such counter-productive behaviors as sales reps making promises to prospects or renewing clients based on their own interpretation of the roadmap, or the marketing teams creating collateral that materially misstates the capabilities […]
“I Don’t Know” is Not a Four-Letter Word
There comes a time in every PM’s life (perhaps even daily) when someone will ask you a question that you honestly do not know the answer to. This question might be about the product, the process, the customer, future plans, or something else business related. And, all too often, we either wind up dodging the […]
Hey, You! Go Innovate!! (aka Five Myths of Innovation)
Ah yes, that word — “innovation” — all too often when I hear it spoken, I want to turn into Inigo Montoya and remind people that it probably doesn’t mean what they think it means (or perhaps Vizzini and just yell “INCONCEIVABLE!” at the top of my lungs and run away laughing). And, unfortunately, this […]
Five Ways to Make Your Meetings Not Suck
We’ve all been there – sitting in our chairs around a table while various people opine about some topic that may or may not be related at all to the original reason you all got together, staring at the clock, hoping and wishing and praying that the pain will end soon so that you can […]
Break Down the Walls – Five Tips to Become a Product Manager
By far, one of the most common questions that I run across online and in discussions at events is how to transition into a Product Management role from outside. This can often be a challenge, since in most companies there are relatively fewer Product Management roles than there are roles of other kinds — even development […]
Are You a Leader or Just a Manager?
A very long time ago, I stumbled across a wonderful book entitled Getting Things Done When You Are Not in Charge by Geoffrey Bellman. While the entire book has great tips, tricks, and advice on how to lead and achieve through influence rather than position power (a challenge that all Product Managers face daily), one chart in […]
Being the Voice of the Customer is Something You EARN!
During a discussion with a UX designer and a development manager at a recent Product Management Consortium meeting here in Seattle, one of the topics that came up involved some of the things that Product Managers do or say that they find annoying, ridiculous, or just upsetting. And, interestingly enough, one of those was the […]