It’s a common situation that all of us face in our lives — we look at something, draw conclusions that seem “obvious” or “common sense” and then we’re astounded when other people look at the same situation and act in direct opposition of that “obvious” conclusion. In most circumstances, this isn’t all that big of […]
Overcoming Objections to Iterative Development
One of the common challenges that Product Managers have in advocating for more agile product definition and development practices is a rather ironic one — those in power and authority often feel that iteration “doesn’t work” because they feel that once something is “done” it won’t ever be revisited. The irony here is that it’s […]
The Three Forms of Waste – Muda, Mura, and Muri
With Agile development and Lean practices so popular nowadays, sometimes the history behind these practices and philosophies is overlooked or skipped over entirely. Unfortunately, when people miss the underpinnings upon which these concepts are based, they also tend to distort and remake those principles into something that only barely resembles the original concepts behind them. […]
Know What You Don’t Know
A common perception of Product Managers within organizations is that we’re somewhat of a “know-it-all” — which is not always the most productive position from which to do our jobs. Some of this perception is earned — simply a function of the broad base of knowledge, influence, and direction that we are so often assigned. […]
Show & Tell Isn’t Just for Kindergarten
Over the course of my career, I’ve had the chance to work with a wide variety of tools and methods to document how something should work, what user goals are, what the workflow should be, and generally how a user gets from point A to point B and beyond. Throughout all that time, I’ve noticed […]
Common Company Dysfunctions — And How to Combat Them
Throughout my many years as a Product Manager, and through many conversations with fellow Product Managers, I’ve come to notice certain patterns of dysfunction emerge within companies that make everyone’s job harder. Many of these dysfunctions exist due to cultural patterns within the company, and are things that have developed over time — often they […]
Take Some Time For Yourself!
I’m writing this post while sitting in a condo down at the Oregon Coast. The wind is blowing outside, the rain is pattering against the windows, and outside through the mist I can see the waves crashing against the rocks. The fireplace is glowing, and the moon is rising in the sky as I relax on […]
Mentor Someone
Product Managers sit in a very unique position in most companies — they have their hands in almost every cookie jar in the whole organization. From Sales to Marketing to Services to Development to Finance, at some point the Product Manager will directly impact each and every single function within the organization (assuming it’s being […]
Success is a Cultural Phenomenon
Of all the things that I’ve learned over the past 15 years of being a Product Manager, the one thing that sticks with me wherever I go, whatever I’m doing, is the simple fact that success is something that is enabled (or challenged) by the culture of the organization that is trying to achieve it. […]
Being an Agent of Change
One of the most important parts of being a Product Manager is becoming an agent of change in your organization. Unless by some absolute miracle you’re working for a company that has everything figured out, has no conflicts at all, and is able to go from theory to strategy to tactics to release smoothly every […]
Tending Gardens & Herding Cats: Maintaining a Healthy Rapport with Your Development Teams
Several times in my career, I’ve joked to someone or another that my next job title will be “Senior Cat Herder” rather than “Senior Product Manager” — and for good reason. Cats, for all of their cuddly cuteness, are independent problem solvers, much like most of the better developers that I’ve worked with. Add to […]